SOATMOS Terms of Service

1. Who we are

SOATMOS ("SOATMOS", "we", "us") is operated by S.O.A.T.M.O.S Enterprises LLC, a Michigan limited liability company. These Terms govern your use of the SOATMOS software and website (the "Service").

By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

2. The Service

SOATMOS is business management software for service contractors. It helps you create quotes and invoices, manage jobs and crews, track time and mileage, record payments and expenses, and maintain a double-entry accounting ledger.

We may change, add, or remove features. If we make a change that materially reduces core functionality you rely on, we will give you reasonable notice.

3. Your account

You must provide accurate information and keep your login credentials secure. You are responsible for activity under your account, including activity by people you invite.

You must be at least 18 and able to enter a binding contract. You are responsible for making sure anyone you invite complies with these Terms.

Tell us promptly if you believe your account has been accessed without your permission.

4. Your data

Your data belongs to you. You keep all rights to the business information you put into SOATMOS, including customers, quotes, invoices, jobs, photos, financial records, and everything else.

You grant us only the limited permission needed to operate the Service: to store, process, back up, and display your data to you and the people you authorize.

We do not sell your data. We do not use your business records to train machine-learning models.

• Export. You can export your accounting data at any time while your account is active. Your data is never held hostage.
• Backups. We maintain automated backups of the production database.
• Wind-down notice. If we ever discontinue the Service, we will give you at least 90 days' written notice and keep export available throughout that period.

5. Acceptable use

Do not use the Service to:

• break the law, or help anyone else do so;
• store or transmit malicious code;
• attempt to access another customer's data, or probe, scan, or test the security of the Service without our written permission;
• resell or white-label the Service without our written agreement;
• impose an unreasonable load on our infrastructure, including automated scraping or bulk requests.

We may suspend an account that we reasonably believe is causing harm to the Service or to other customers. Where practical, we will contact you first.

6. Fees

Some features require a paid subscription. If you subscribe, fees are stated when you subscribe and are billed in advance; fees are non-refundable except where required by law or where we have clearly failed to provide the Service; we will give at least 30 days' notice before a price increase affecting you; and if payment fails or lapses, your account degrades to read-only. We do not delete your data because of non-payment.

You are responsible for any taxes other than taxes on our income. While your account is on a free or beta plan, no fees apply, and Section 10's cap is correspondingly small.

7. Not professional advice

This is important and specific to what SOATMOS does. SOATMOS includes accounting features, including a double-entry ledger, financial reports, mileage calculations, and sales-tax figures. These are software tools, not professional advice.

We are not accountants, bookkeepers, tax preparers, attorneys, or financial advisors. Nothing in the Service is accounting, tax, legal, or financial advice. Mileage rates, tax rates, and report formats are provided for convenience and may not match your circumstances or current law.

You are responsible for the accuracy of your books and your tax filings. You should have a qualified accountant review your records.

We recommend keeping your accountant involved and using the QuickBooks export or CSV export so your records exist outside SOATMOS as well.

8. Third-party services

The Service integrates with third parties, including QuickBooks, email delivery, and file storage. Your use of those services is governed by their terms, not ours. We are not responsible for their availability, accuracy, or acts.

9. Warranties and disclaimers

We provide the Service "as is" and "as available." We work hard to keep it correct and running, but we do not promise that it will be uninterrupted, error-free, or that it will meet every requirement you have.

To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

We do not warrant that any financial figure, report, or calculation produced by the Service is accurate or suitable for filing, and you agree to verify anything you rely on.

10. Limitation of liability

To the fullest extent permitted by law, neither party is liable for indirect, incidental, special, consequential, or punitive damages, or for lost profits, lost revenue, lost business, lost goodwill, or business interruption, even if advised such damages were possible.

Our total aggregate liability arising out of or relating to these Terms or the Service will not exceed the greater of (i) the total fees you paid us in the twelve (12) months immediately before the event giving rise to the claim, or (ii) one hundred U.S. dollars ($100).

These limits do not apply to liability that cannot be limited under applicable law, including our own fraud, gross negligence, or willful misconduct. You acknowledge that these limits are a fundamental part of the agreement between us, and that our pricing reflects them.

11. Indemnity

You will defend and indemnify us against third-party claims arising from your data, your use of the Service in breach of these Terms, or your violation of law or of another person's rights.

12. Term and termination

You may cancel at any time. We may terminate or suspend your account if you materially breach these Terms and do not fix it within 30 days of notice, or immediately where the breach causes ongoing harm.

On termination, you may export your data for at least 30 days. After that, we may delete it.

Sections 4, 7, 9, 10, 11, and 13 survive termination.

13. General

These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-laws rules. Disputes will be brought in the state or federal courts located in Michigan, and both parties consent to that jurisdiction.

We may update these Terms. For material changes we will give notice in the app, by email, or both at least 30 days before they take effect, except where a change is required by law or addresses a security issue. Continuing to use the Service after that means you accept the updated Terms.

These Terms are the whole agreement between us about the Service and replace any prior understanding. If a provision is unenforceable, the rest stays in effect and the unenforceable part is limited to the minimum extent necessary. Not enforcing a provision once does not waive it. You may not assign these Terms without our consent. We may assign them in connection with a merger, acquisition, or sale of assets.

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